Zoho Social

Verified

Zoho Social is a social media management platform for businesses and agencies to schedule posts and monitor mentions across seven channels. It includes a bulk scheduler for uploading 350 posts via CSV. But the free tier restricts users to a single brand and one team member.

What is Zoho Social?

The most surprising thing about Zoho Social is its $10 monthly starting price. Competitors like Sprout Social charge nearly $300 for similar scheduling and monitoring features. This massive price gap makes it an immediate consideration for budget-conscious teams.

Zoho Corporation built this social media management platform to help businesses and agencies control multiple networks from one dashboard. It solves the problem of fragmented publishing by supporting Facebook, X, LinkedIn, Instagram, Pinterest, TikTok, and Google Business Profile. Solo creators and large marketing teams use it to automate their content calendars.

  • Primary Use Case: Scheduling and automating posts across seven social networks simultaneously.
  • Ideal For: Small businesses and agencies needing affordable multi-channel management.
  • Pricing: Starts at $10/mo (freemium) – A highly competitive entry point compared to enterprise alternatives.

Key Features and How Zoho Social Works

Content Scheduling and Publishing

  • Multi-channel scheduling: Publishes to seven platforms but limits TikTok analytics.
  • Bulk Scheduler: Uploads up to 350 posts at once via CSV file.
  • SmartQ: Suggests optimal posting times based on past audience engagement data.

Monitoring and Engagement

  • Social Monitor: Tracks brand keywords and hashtags in real-time across connected networks.
  • Live Stream: Displays a continuous feed of mentions and interactions for immediate response.

Team Collaboration and Reporting

  • Approval Workflows: Routes drafts through team review but requires the $40 Premium plan.
  • Custom Analytics: Generates 25+ pre-built reports with PDF or CSV export options.

Zoho Social Pros and Cons

Pros

  • Starts at just $10 per month, undercutting Sprout Social by hundreds of dollars.
  • SmartQ accurately identifies high-engagement windows to improve organic reach.
  • Direct integration with Zoho CRM converts social interactions into trackable sales leads.
  • The mobile app mirrors desktop functionality for full remote management.

Cons

  • The free tier is highly restrictive with only one brand and one team member allowed.
  • TikTok integration lacks the detailed analytics available for Meta platforms and LinkedIn.
  • Users experience occasional API disconnections with Meta, requiring manual re-authentication.

Who Should Use Zoho Social?

  • Small Business Owners: The $10 Standard plan provides enough scheduling power for a single brand across seven channels.
  • Marketing Agencies: The $230 Agency plan supports 10 brands and 10 team members with white-labeling options.
  • Current Zoho Customers: Direct CRM integration makes this an obvious choice for teams already using Zoho products.
  • Enterprise TikTok Creators: The limited TikTok analytics make this a poor fit for brands focused entirely on short-form video.

Zoho Social Pricing and Plans

The Free plan costs $0 per month. It acts more like an extended trial, limiting you to one brand, seven channels, and one team member with basic features.

The Standard plan costs $10 per month billed annually. It adds post scheduling and a home dashboard for one brand.

The Professional plan costs $30 per month billed annually. It unlocks advanced scheduling and custom reports.

The Premium plan costs $40 per month billed annually. It expands access to three team members, eight channels, and collaboration tools.

The Agency plan costs $230 per month billed annually. It supports 10 brands, 10 team members, and white-labeling.

The Agency Plus plan costs $330 per month billed annually. It covers 20 brands and 15 team members.

How Zoho Social Compares to Alternatives

Similar to Hootsuite, Zoho Social offers a centralized dashboard for multi-channel publishing. But Hootsuite starts at $99 per month for a single user. Zoho Social provides similar core scheduling features for just $10 per month. Hootsuite does offer deeper analytics for enterprise users.

Unlike Buffer, Zoho Social includes a built-in CRM integration. Buffer focuses heavily on visual planning and simple queuing for solo creators. Buffer offers a more generous free tier allowing up to three channels. Yet Zoho Social wins on team collaboration and approval workflows at lower price points.

The Best Social Media Scheduler for Budget-Conscious Agencies

Zoho Social delivers exceptional value for small businesses and growing agencies. Enterprise video creators should look elsewhere due to weak TikTok analytics. If you need a better free tier for a solo project, Buffer is a stronger alternative.

Core Capabilities

Key features that define this tool.

  • Multi-channel scheduling: Publishes to seven platforms but limits TikTok analytics.
  • SmartQ: Suggests optimal posting times based on past audience engagement data.
  • Social Monitor: Tracks brand keywords and hashtags in real-time across connected networks.
  • Collaboration: Routes drafts through team review but requires the Premium plan.
  • Analytics: Generates 25+ pre-built reports with PDF or CSV export options.
  • Browser Extension: Shares content while browsing via Chrome and Firefox add-ons.
  • Mobile App: Manages full desktop functionality on iOS and Android devices.
  • CRM Integration: Converts social interactions into trackable sales leads within Zoho CRM.
  • Canva Integration: Edits graphics directly inside the app without switching tabs.
  • Bulk Scheduler: Uploads up to 350 posts at once via CSV file.

Pricing Plans

  • Free: $0/mo — 1 brand, 7 channels, 1 team member, limited features
  • Standard: $10/mo (billed annually) or $15/mo — 1 brand, 7 channels, 1 team member, post scheduling, home dashboard
  • Professional: $30/mo (billed annually) or $40/mo — 1 brand, 7 channels, 1 team member, advanced scheduling, custom reports
  • Premium: $40/mo (billed annually) or $65/mo — 1 brand, 3 team members, 8 channels, live stream, collaboration tools
  • Agency: $230/mo (billed annually) — 10 brands, 10 team members, white-labeling
  • Agency Plus: $330/mo (billed annually) — 20 brands, 15 team members, advanced agency features

Frequently Asked Questions

  • Q: Is Zoho Social free for personal use? Yes, Zoho Social offers a free tier. It limits you to one brand, seven channels, and one team member. You will not get advanced scheduling or custom reports on this plan.
  • Q: How to connect Instagram to Zoho Social? You must have an Instagram Professional account linked to a Facebook Page. Go to Settings in Zoho Social, select Social Channels, and click the Instagram connect button to authenticate via Meta.
  • Q: Does Zoho Social support TikTok scheduling? Yes, you can schedule and publish videos directly to TikTok. But the platform does not provide the same depth of analytics for TikTok as it does for Facebook or LinkedIn.
  • Q: Zoho Social vs Hootsuite: which is better for small business? Zoho Social is generally better for small businesses due to its $10 monthly starting price. Hootsuite starts at $99 per month, making it too expensive for many solo operators despite its advanced enterprise features.
  • Q: Can I manage multiple brands on Zoho Social? Yes, but you need an Agency plan. The $230 monthly Agency tier supports up to 10 brands and 10 team members. Lower tiers restrict you to a single brand.

Tool Information

Developer:

Zoho Corporation

Release Year:

2015

Platform:

Web-based / iOS / Android

Rating:

4.5