Refund Policy
Last updated: 08/07/2026
We want you to be happy with your purchase. If something is not right, this policy explains how refunds work.
Digital packs
Prompt Vault packs and other digital products are eligible for a refund within 24 hours of purchase, provided you have not accessed the majority of the pack contents. Refunds are processed back through Gumroad.
How to request a refund
Email [email protected] and include:
- Your Gumroad order number
- The email you used at checkout
- A short reason for the refund
We respond within two business days.
Non-refundable
Purchases that have been fully accessed or downloaded, or that fall outside the 24 hours window, are not eligible for a refund.
Chargebacks and disputes
If you file a chargeback without contacting us first, we will revoke access to any packs tied to the disputed purchase.
Questions
Reach out at [email protected]. We are happy to help.